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Learning the Data Science of Sport Management
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A passion for sports can turn an ordinarily math-averse individual into an amateur statistician, ready to back up their pick …
Marketing Tools: Growth Marketing
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Growth marketing is a strategy focused on increasing customer traffic online through landing pages, email marketing, social ads, and so …
Lead Generation: Social Media
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Want to dramatically increase the amount and quality of leads at your company without dramatically increasing your budget? In this …
The Future of Audit
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Accounting, like almost every industry, is being disrupted by new and emerging technologies. This disruption will affect auditing in unique …
De-Escalating Conversations for Customer Service
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Nearly every customer service professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a …
Microsoft Teams: Leading Shifts for Firstline Workers
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Microsoft Teams offers features tailored to the unique needs of firstline workers—individuals who work in service- or task-oriented roles across …
Marketing Foundations: Competitive Market Analysis
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By compiling a competitive analysis, you gain insight into your competitors to identify your own advantage and edge in the …
Human Resources: Using Metrics to Drive HR Strategy
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Become a strategic HR partner in the success of your organization. Metrics can help you assess the cost and impact …
Human Resources: Strategic Workforce Planning
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No company can achieve sustained success without a strong, capable leader at the helm. But what happens when a key …
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