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Major: Management
Job Title: Service Provider
Company: Massachusetts Department of Developmental Services
Did you have any initial career goals when you entered Isenberg? Were there any key moments or influences (a guest speaker, course, or extracurricular) during your time at Isenberg that changed or confirmed your career goals?
When I first entered Isenberg, I had not yet defined my career goals or aspirations. As I progressed through my undergraduate studies and explored various disciplines of business, I developed a keen interest in government policy. This interest was sparked in Professor Merton’s Introduction to Law class, where I first encountered the dynamic intersection of government policy and private industry. My fascination with this field was further deepened in Professor Duda’s Environmental Law class. Both professors brought a wealth of industry experience and knowledge to their teaching, making the coursework both relevant and engaging. As current lawyers, their insight into the field was unmatched and I greatly enjoyed their willingness to answer questions.
I joined the UMass Transit Services team as a bus driver during my freshman year. Obtaining my CDL and driving during the pandemic profoundly influenced my views on public transportation and enhanced my appreciation for both my local community and UMass as a whole. This extracurricular experience, combined with my academic focus on government policy and law, has inspired me to pursue a career in state or local government.
Now that you’re in this position, what aspects have surprised you that you didn’t anticipate before starting?
I have been interviewing with several companies and organizations across the state. For the interviews where I have advanced to the final round or received an offer, I was surprised by how lengthy the process was for entry-level to associate-level positions. For instance, I was asked to make presentations as a finalist for a position in the state government. This experience has made me appreciate Professor Hill’s MGMT-310 class, where I presented the case for a “Four Day Work Week” as my final project. I didn’t realize how crucial effective communication is early in your career. I highly encourage students who may be shy about speaking up in class to start small by asking questions during lectures or attending office hours. Unfortunately, interviews can be uncomfortable, requiring you to meet and converse with strangers. The more practice you have, the better you will become.
What inspires you about the work you are doing in your industry?
As a public school graduate, it’s interesting to see how state funding helped the UMass system. It inspires me to learn about programs that directly benefit the Commonwealth. I believe that Massachusetts always ranks highly in the “best states to live” surveys because of the comprehensive social safety net and strong funding for public education. I hope to contribute to the Commonwealth in any capacity.
What are some daily challenges you experience in your role?
Applying for jobs can be extremely challenging, especially when going through a lengthy interview process only to not be selected for the role. Balancing and tracking multiple applications can be taxing, and it can be disheartening to get your hopes up about one role and then have to pivot entirely. Maintaining an open mindset is crucial. As I prepare for finalist interviews, I remind myself to enjoy the process and learn from each experience.
Is there anything you wish you had done differently while a student at Isenberg?
I wish I had gotten involved with more clubs in Isenberg. I felt intimidated during the club fair and, after coming on to campus as a sophomore, I felt my window of opportunity had vanished. I believe it would have helped me connect with more management majors and other Isenberg students.
Networking is extremely important but can be intimidating to undergraduates. What tips do you have for getting started engaging with alum or upperclassmen?
The Chase Career Center is an excellent resource for developing your networking skills. The professionals there are dedicated to promoting both Isenberg graduates and undergraduates. I have benefited greatly from consulting with career coaches and advisors who have assisted me in setting up my LinkedIn profile, enhancing my resume, and connecting with alumni for informational interviews. Additionally, I recommend meeting with professors during their office hours. They often have a network of former students they have mentored and maintain reciprocal relationships, and they are usually happy to facilitate connections. Isenberg is unique because its faculty are approachable, affable, and driven. Don’t let the large class sizes deter you from reaching out and connecting with your professors!
