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Financial services provider TIAA had a jump-start when planning for the post-pandemic return of employees to its New York City headquarters. Before the public health crisis upended life, TIAA was already redesigning its midtown Manhattan location to create more areas for collaboration and less assigned seating to reflect employees’ use of the space.
The COVID-19 pandemic sparked even bigger changes. TIAA created a hybrid work model that allows about 85 percent of its 16,000 employees to perform their jobs remotely at least part of the time. Schedules will reflect employees’ roles, business requirements and personal needs. TIAA’s office in Charlotte, N.C., was already being renovated to provide greater flexibility, and now the company is considering how to adapt its four other major hubs.
Read the full article at the Society for Human Resources Management here.
