Hospitality & Tourism Management

Are you ready for the 2022-2023 recruiting season? Looking for hiring trends in your industry? Curious about jobs and career paths in hospitality and tourism? You can find all of these things and more by clicking on the red menu bar below.

 

Use real-life employment data from across the country to help inform your career decision making!

Sidebar

Explore Careers in Your Industry

Use the Vault Guides below as well as our “Insights Into Your Industry” database search tool to explore career paths and to find top skills and hiring trends in your industry.

Insights into Your IndustryIn partnership withLightcast logo

Use this database and search tool to get up-to-date data on companies, job titles, and top skills for your industry.

To get started, watch our tours of this tool for undergrads or grad students to help you in your search.

First, choose an industry of interest, then filter for occupation. (If you'd like to see data for a specific location only, filter by state.)

Type in a keyword to select a relevant occupation. (If you'd like to see data for a specific location only, filter by state.)

Guides to Jobs in Your Industry

Take a look at these many guides by Vault to learn about industry trends, career paths, and more.

Vault Guide to Event Planning Jobs, Second Edition

Vault Guide to Event Planning Jobs, Second Edition

The Vault Guides to Jobs series provides essential information about key careers and industries, with an emphasis on preparing for …

Read More
Vault Career Guide to Hospitality, Second Edition

Vault Career Guide to Hospitality, Second Edition

The hospitality industry offers a vast range of employment opportunities, but all positions, from bellhops to executive managers, share the …

Read More
Vault Guide to Casino and Casino Hotel Jobs, Second Edition

Vault Guide to Casino and Casino Hotel Jobs, Second Edition

The Vault Guides to Jobs series provides essential information about key careers and industries, with an emphasis on preparing for …

Read More
Vault Guide to Travel and Leisure Jobs, Third Edition

Vault Guide to Travel and Leisure Jobs, Third Edition

The Vault Guides to Jobs series provides essential information about key careers and industries, with an emphasis on preparing for …

Read More
Vault Guide to Restaurant and Food Services Jobs, Second Edition

Vault Guide to Restaurant and Food Services Jobs, Second Edition

The Vault Guides to Jobs series provides essential information about key careers and industries, with an emphasis on preparing for …

Read More
Vault Guide to Hospitality Jobs, Third Edition

Vault Guide to Hospitality Jobs, Third Edition

The Vault Guides to Jobs series provides essential information about key careers and industries, with an emphasis on preparing for …

Read More
View All Resources

Gain Industry Skills and Experience

Check out the opportunities below for real-world experience through a company-sponsored micro-internship or take a LinkedIn course to learn valuable new skills.

Real-World Work Experience

Check out these 5-6 hour virtual work programs with Fortune 500 companies. These programs are free and can become part of your resume or even lead to a job interview!

Commercial Real Estate
CBRE


Learn More

Careers in Tourism: Event Operations
Moreton Bay Regional Council


Learn More

Careers In Tourism: Customer Support
Moreton Bay Regional Council


Learn More
View All Experiences

Skilling Up with LinkedIn Learning

Look through this selection of courses from LinkedIn and learn new skills as well as brush up on in-demand business skills.

Building High-Performance Teams

Building High-Performance Teams

Mike Figliuolo
View Mike’s LinkedIn Newsletter High-performing teams are critical to maintaining an organization’s competitive advantage. These teams consistently show high levels…
Learn More
Managing a Customer Service Team

Managing a Customer Service Team

Jeff Toister
View Jeff’s LinkedIn Newsletter Secrets to managing customer service teams are revealed in this course by customer service expert Jeff…
Learn More
Social Media Marketing: Strategy and Optimization (2020)

Social Media Marketing: Strategy and Optimization (2020)

Martin Waxman
View Martin’s LinkedIn Newsletter Learn a three-step recipe for optimizing your social media marketing mix. Get a fresh perspective on…
Learn More
De-Escalating Conversations for Customer Service

De-Escalating Conversations for Customer Service

Myra Golden
Nearly every customer service professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a…
Learn More
Customer Service Mastery: Delight Every Customer

Customer Service Mastery: Delight Every Customer

Chris Croft
View Chris’s LinkedIn Newsletter When a customer receives exceptional service, you don’t just earn their business—you earn their loyalty. And…
Learn More
Microsoft Teams: Leading Shifts for Firstline Workers

Microsoft Teams: Leading Shifts for Firstline Workers

Nick Brazzi
Microsoft Teams offers features tailored to the unique needs of firstline workers—individuals who work in service- or task-oriented roles across…
Learn More
Working with Recruiters to Get a Job

Working with Recruiters to Get a Job

Jenny Foss
While most job seekers know that recruiters—or headhunters—exist, many don’t understand what recruiters do or how they can help make…
Learn More
Creating and Giving Business Presentations

Creating and Giving Business Presentations

Tatiana Kolovou
What makes a compelling presentation? A presentation that is built on strong research, tailored to your audience’s interests, and designed…
Learn More
Developing Cross-Cultural Intelligence

Developing Cross-Cultural Intelligence

Tatiana Kolovou
Being able to work across cultures is an increasingly necessary skill for all employees. Communications expert Tatiana Kolovou helps you…
Learn More
PowerPoint: Designing Better Slides

PowerPoint: Designing Better Slides

Heather Ackmann
Designed for non-designers, this course introduces average business professionals to key design components and requirements for purposeful PowerPoint slide design.…
Learn More
Inclusive Leadership

Inclusive Leadership

Dr. Shirley Davis
Join global workforce management expert Dr. Shirley Davis as she shares how to create and lead an organization that leverages…
Learn More

Customer Service: Problem-Solving and Troubleshooting

Noah Fleming
Customer service care costs organizations billions of dollars each year. As a result, it’s critical that employees are equipped with…
Learn More
Measuring the Value of Customer Service

Measuring the Value of Customer Service

Brad Cleveland
Understanding the value of customer service, and being able to measure that value, will empower you to demonstrate return on…
Learn More
View More Courses

Access Resources & News

Find Isenberg-approved resources below for your professional development and get the latest career news, tips, and advice.

Professional Development Resources

Take a look at these resources to help you learn about what’s needed to succeed in your industry.

IBIS World – Golf Courses & Country Clubs Report

IBIS World – Golf Courses & Country Clubs Report

This industry is primarily engaged in operating golf courses and country clubs that have dining and recreational facilities. These businesses …

Read More
IBIS World – Hospitality Industry Report

IBIS World – Hospitality Industry Report

This sector is primarily occupied with providing lodging and food services to consumers for immediate consumption. This includes hotels, motels …

Read More
Great Career Conversations the TIARA Way

Great Career Conversations the TIARA Way

Developed by Steve Dalton, the author of The Two Hour job Search, this method will help you structure your thoughts …

Read More
Occupational Outlook Handbook (Bureau of Labor Statistics)

Occupational Outlook Handbook (Bureau of Labor Statistics)

View Resource
Career Insights for HTM Majors

Career Insights for HTM Majors

Use this handy document to jump start your career research! Use the company names and job titles in this resource as …

Read More
View All Resources

Career News & Advice

Read up on hiring trends, job search tactics, and tips from experts.

Insights into Your Industry: Hospitality and Tourism Management

Trends in hospitality – Focus on the future of the food industry

6 fields of work in the hospitality and tourism sector

6 Tips for Writing a Great Customer Service Resume

10 Essential Skills for a Career in Tourism and Hospitality

View All

Join Clubs & Professional Orgs

Get involved by joining one of the organizations below, including Isenberg student clubs and professional organization connected to your industry and interests.

Isenberg Student Clubs

Find a club that is related to your industry, can help with your professional development, or simply connects you with other Isenberg students.

Isenberg Sales Club

Advancement of Diversity in Business

Jewish Leaders in Business and Entrepreneurship

View All Organizations

Professional Organizations

Learn about and maybe even join a professional organization in your industry. Professional organizations sponsor conferences, publish articles and magazines, and sometimes
offer networking events relevant to your industry and special interests.

Isenberg Sales Club

Professional Convention Management Association

National Society of Minorities in Hospitality

American Hotel & Lodging Association

View All Organizations

Location

Email
careersuccess@isenberg.umass.edu
Address

Office of Career Success
Chase Career Center, Suite N207
Isenberg School of Management
UMass Amherst
121 Presidents Drive
Amherst, MA 01003

About Us

Office of Career Success

Assistant Dean Holly Lawrence

Executive Director and Executive Coach Nic Wegman

Director of Undergraduate Career Services Melissa Salva

Director of Graduate Career Services Trista Hevey

Director of Internships Kim Figueroa

Associate Director Graduate Career Development Rachel Snyder

Assistant Director Career Development Dave Wells

Assistant Director Career Development Tom Patria

Career Coach Alaina Kendrick

Recruitment Manager Noelle Menard

Business Communication Professor Brian Hentz

Chase Career Center Hours

M 8:30am-5pm
T 8:30am-5pm
W 8:30am-5pm
TH 8:30am-5pm
F 8:30am-5pm