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Data Science

Location: United States
Experience Type: Forage Experiences
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Uncover company insights and predict customer buying behaviour with our Data Science team

Welcome to our programme – we’re thrilled to have you on board! 

It’s an exciting time to be at British Airways. We’re expanding our global network, investing in cutting-edge technology, and transforming the experience we offer to customers. As a 24/7 business operating across the globe, we thrive in a dynamic, fast-paced environment—one that brings out the best in those who are ready to step up and take on new challenges. No matter where you join us, you’ll play a vital role in shaping the future of the airline.

In this virtual experience, you’ll step into the shoes of a British Airways team member on our Data Science team. Across two tasks, you’ll work on real-world challenges that impact British Airways operations and customer strategy. First, you’ll support our Airport Planning team by helping forecast lounge demand at Heathrow Terminal 3. Then, you’ll shift focus to customer acquisition, where you’ll build and evaluate a predictive model to identify future holiday travelers.

This programme is designed to help you gain insight into the kind of work we do at British Airways. We hope it provides a valuable opportunity to upskill, grow your confidence, and take a step closer to your future career. Let’s get started!

This program is self-paced. It takes approximately 3-4 hours to complete.

Skills Learned:

  • Modeling lounge eligibility at Heathrow Terminal 3
    Help British Airways plan for future lounge demand using strategic data modeling.

    • Data Modeling
    • Assumption Development
    • Infrastructure Planning
    • Communication
  • Predicting customer buying behaviour
    Build a predictive model to understand factors that influence buying behaviour

    • Machine Learning
    • Data Science
    • Data Visualization
    • PowerPoint
  • Finish Line

Experience Information

Sponsor
British Airways
Learn More
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Location

Email
careersuccess@isenberg.umass.edu
Address

Office of Career Success
Chase Career Center, Suite N207
Isenberg School of Management
UMass Amherst
121 Presidents Drive
Amherst, MA 01003

Social
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Office Hours

M Monday 8:30am-4:30 pm
T Tuesday 8:30am-4:30 pm
W Wednesday 8:30am-4:30 pm
TH Thursday 8:30am-4:30 pm
F Friday 8:30am-4:30 pm

Click here to make a career coaching appointment.

OFFICE OF CAREER SUCCESS

Mary Bergeron
Associate Director, Career Development
Meet Mary
Noelle Bieda
Associate Director, Employer Relations
Meet Noelle
Lauren Casaceli Abad
Associate Director, Career Development & Marketing
Meet Lauren
Chelsea Connelly
Associate Director, Graduate Career Development
Meet Chelsea
Brian Hentz, PhD
Faculty, Business Communication Program
Meet Brian
Lea Herrick
Associate Director, Outreach & Employer Relations
Meet Lea
Trista Hevey
Executive Director, Graduate Employer Relations & Outreach
Meet Trista
Bonnie Jurgensmier
Career Development Coach
Meet Bonnie
Alaina Kendrick
Associate Director, Graduate Career Development
Meet Alaina
Dan LaBonte
Assistant Director, Career Development
Meet Dan
Holly Lawrence, PhD
Assistant Dean, Office of Career Success
Meet Holly
Silas McClung
Career Development Coach
Meet Silas
Haley Parker
Office Manager
Meet Haley
Beth Pellettieri
Associate Director, Graduate Career Development
Meet Beth
Melissa Salva
Executive Director, Undergraduate Employer Relations & Operations
Meet Melissa
Rachel Snyder
Director, Graduate Career Development
Meet Rachel
Amanda Upton
Associate Director, Undergraduate Career Development
Meet Amanda
Isenberg School of Management
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Office of Career Success
Chase Career Center, Suite N207
Isenberg School of Management
UMass Amherst
121 Presidents Drive
Amherst, MA 01003
careersuccess@isenberg.umass.edu
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