Networking & LinkedIn Guide

The Isenberg Guide to Networking & LinkedIn

What is Networking?

Networking is about building and sustaining mutually beneficial relationships, and connecting with people who are willing and receptive to being helpful – and offering yourself as a resource. In today’s dynamic world, networking is crucial in career development and exploration. At its core, networking is the exchange of information, ideas, and support. Ideally, networking is a “win-win” where both parties benefit. For job seekers, the benefits are not always equal nor immediately apparent. Networking takes practice and effort but can yield significant results and open up incredible opportunities. 

Networking is not only for job seeking but also for gaining insights in:

  • Trending topics in a field of interest
  • Resources for career development
  • Company-specific information
  • Advice for projects or achieving goals

In-person networking occurs at recruiting events, corporate information sessions, receptions, work-related events, professional meetings, conferences, and seemingly random places where you meet new people. Networking also occurs online via email, LinkedIn, Connect UMass, or other social media. 

Potential networking connections include:

  • Undergraduate Advisors and Chase Career Center Coaches
  • Faculty and department chairs
  • Fellow classmates and alumni
  • Immediate supervisors (both past and present
  • Family, friends, and neighbors

Faculty and staff are an important part of your network and can be influential in connecting you with recruiters and alumni. Approach networking with faculty and staff with the same formality you would an alum or recruiter. Show them you understand the etiquette required when connecting with those to whom they refer you.

Effective networking requires you to be friendly, personable, open, confident, flexible, persistent, and resilient. To make networking work for you, you must be proactive, conduct research, and understand and leverage the power of follow up!

Ask a Career Coach

Question: Why is networking crucial to my career development?

Answer: 85% of positions are filled via networking. In fact, over 60% of jobs are not posted on public job boards. The earlier you can build your network, the easier it can be to tap into the hidden job market.

Types of Networking

In-Person Networking

There are many types of networking events that happen on-campus. Pro networkers will engage with each strategy to ensure they are maximizing their networking opportunities.

A recruiting event where companies meet with students to fill internships and full-time jobs. These events allow students to learn more about companies, make connections, and see how to become an ideal candidate. Use the guide below to learn how to best navigate career fairs.

  • Isenberg has its own career fair during the fall each year. Additionally, Career Blast is a campus wide career fair that students are encouraged to attend each fall and spring.
  • Explore major specific career fairs like the Hospitality and Tourism Management Career Fair! 
  • Check out other college career fairs on-campus based on additional majors and companies of interest such as the College of Engineering career fair.

Employers and recruiters can be found in the hub tabling. Engage and learn more about these companies to build connections. Oftentimes, employers will have virtual information sessions for students to learn more about a company of interest. Get connected with recruiters by attending company “Coffee Chats” to introduce yourself!

Consider joining a professional organization to increase your networking opportunities such as the American Marketing Association or Isenberg Undergraduate Consulting Group. Clubs and organizations allow you connect with individuals that share a common interest as you. Many professional organizations have access to professional development opportunities. This is a fantastic way to build a large network while learning more about your area of interest.


Before attending a networking event, if possible, research the attendees. This will allow you to make a gameplan of who you want to connect with based on career path, university affiliation, and more. 

Additionally, research and consider how cultural norms surrounding networking may vary across different cultures. Behaviors that are polite in one culture may be considered rude in another.

Approach individuals and introduce yourself professionally. Break the ice with small talk to make you both comfortable and to get the conversation started. 

An elevator pitch is a short, professional introduction which should last about 30 seconds. Make sure to be brief and concise while maintaining a professional, polished attitude. 

When communicating your elevator pitch with a recruiter at a career fair or employer on campus make sure to include the following:

StatementExample Response
Name, School Year, MajorI am a current junior at the UMass Amherst Isenberg School of Management, majoring in Marketing.
Relevant internships, employment, skills, and activitiesI have gained valuable leadership skills and hands-on experience in marketing through my student organizations and internships. I recently completed a SEO internship where I contributed to keyword analysis and content marketing optimization.
Career InterestsAfter graduation, I plan to apply my marketing knowledge to real-world projects. I enjoy analyzing data to apply effective strategies to improve optimization.
Conclusion (Try using an open-ended question to further your conversation)My time at Isenberg has prepared me to make meaningful impact at an organization. I am passionate about bringing my experience and perspective to an innovative team. I was wondering if you could speak more on your rotational programs?

Approach “open” groups where people are facing outward, as it will make joining the conversation easier. “Closed” groups are those who have their backs facing out and appear to be in close conversation with one another. Wait for the group to open up and introduce yourself. 

When appropriate, introduce people to each other. Pay attention to the conversation so your introductions can include information about each person to make the conversations more meaningful and engaging. 

If you have made a connection with the person and would like to follow up, you may ask for a business card. You can politely express your interest in continuing the conversation by saying something like, “I’d love to follow up with you in the next couple of weeks. Would you mind sharing your card with me?” You may also offer your own card to the individual. If desired, ask to call and the best number to use.


Savvy networkers will make a note on the back of a card to remind themselves of some detail related to the conversation, which will then become the opening for the next communication.

When leaving a conversation, be courteous and respectful. It is perfectly fine to say something like “It has been nice speaking with you and learning about X. I’m going to go talk with several more people and look forward to another opportunity to connect with you!” Don’t feel pressure to ask everyone for their card.

Online Networking

Reaching out to professionals you have no connection to can be intimidating. To increase your chances of success, leverage your network by joining alumni networking groups on LinkedIn, connect with faculty and staff, utilize alumni connections with Connect UMass, and do your research.

CALL-OUT: Who do you know and who do they know?

Your network has its own network that can help you. The more you share about your goals and career interests the easier it is for someone to connect with someone from their network. 

Utilize the table below to inventory who is in your network and potential leads:

RelationshipPeople you knowPeople they can connect you with
Friends and Family
Isenberg Alumni
Affinity Groups

Be thoughtful and strategic about who you approach, and don’t send the same cover letter you sent with your application. Research the position and know what you have to offer and initiate the connection only if you are a good fit. To elevate your request, familiarize yourself with the company, industry and trends, volunteer for a project or offer your assistance with a specific initiative.

The Follow-Up

Networking doesn’t stop after the event is over. Following up helps continue the conversation and maintain your new connections. This is a valuable opportunity to leave a lasting positive impression, show effective communication skills and move the relationship forward. You’ll set yourself apart by taking this action as many people who network do not follow-up and lose valuable potential resources.

Ask a Career Coach

Question: When should I follow up after making a connection or an informational interview?

Answer: You should be proactive and follow up within 24 hours via LinkedIn message or email. If you have a mailing address, consider going the extra mile and sending a hand-written note to add a personal touch to your follow-up. Make sure to personalize your message by adding a specific topic you talked about or shared interest.

Don’t take it personally if people don’t respond or a new relationship does not become significant! The more people you meet, the broader your network will become. Focus on nurturing the relationships you have, receive referrals from their network, and continue to expand your connections.

Callout: Remember Your Virtual Etiquette

person sitting in front of a laptop with pen in hand

Examples of Networking Requests:

Good morning Imogen,

Thank you so much again for taking the time to speak with me at the Oracle Networking Event in November. It was great to have a chance to hear about your background in Marketing Analytics. In fact, learning about some of the deals you worked on has further heightened my interest in this unique field. 

When we spoke, you mentioned that if I was ever in Boston to let you know and we could possibly grab some coffee. If that offer is still open, I would like to take you up on that, as I will be in Boston in early January and would love to have an opportunity to chat with you more about your background and how you began in your field. I will be in the city January 7-11th, so if you have any availability during that time, please let me know. 

Thank you, 

Jackie Stelman

Dear Kristoff:

I hope you are doing well! Kim Figueroa, Internship Director at the Isenberg School of Management’s Chase Career Center, provided me with your email address. I am a first-year student interested in accounting and am seeking to learn more about careers in managerial accounting. Ms. Figueroa mentioned that you had significant experience as both an internal auditor and comptroller with a couple of manufacturing companies. She also indicated that you might be a tremendous resource for me. 

If you are able to find time, I would greatly appreciate the opportunity to set up a 30-minute meeting with you to do an informational interview via Zoom to learn more about your career.

Thank you for considering my request. I look forward to your reply.


James Kenney

Utilizing LinkedIn for Networking

LinkedIn is the world’s largest online professional networking site, including over 900 million professional profiles and executives from each of the Fortune 500 companies. Since 94% of recruiters cite LinkedIn as a primary recruiting source, you definitely want to take advantage of the opportunity to display a strong profile that will attract their interest in your candidacy. With over 29,000 Isenberg alumni profiles listed, LinkedIn is an invaluable tool you can use to make connections and begin building your professional network!

Before you begin making connections, be sure your LinkedIn profile is 100% complete and professional – you only have one chance to make a first impression! Use the tips below to create a professional, networking ready LinkedIn profile.

Your LinkedIn profile should build upon and supplement your resume, not be an identical copy. If a recruiter reviews your resume and is intrigued, they will then access your LinkedIn profile. In order to be perceived as relevant, savvy, and someone who takes initiative with regard to their professional network, a LinkedIn profile is a must-have for any job seeker. The recruiter should learn even more about you from your profile, leading them to feel even more compelled to contact you regarding their opportunity. Once your LinkedIn profile is published, remember to update it frequently as you acquire skills, experience, and accomplishments.

Be sure to select “Isenberg School of Management, UMass Amherst” as your current educational institution, rather than simply “University of Massachusetts Amherst.” The Isenberg School of Management has tremendous name recognition, and you definitely want to take advantage of this growing prestige! Listing Isenberg as your institution will also ensure that you and your fellow Isenberg alumni are able to connect consistently and easily.

According to LinkedIn, profiles with photos are 14 times more likely to be viewed. It is not always necessary to spend money having your photo taken professionally, however, your photo should appear professional. Students can take a free, professional headshot using the Isenberg Professional Photo Booth. Avoid blurry photos, avatars, and obvious selfies! It should be a simple head shot (shoulders up) of you:

  • Alone – not with your dog or significant other
  • Dressed in business professional attire
  • Unadorned – do not wear hats or sunglasses
  • In a neutral setting – not at the beach, the club, or a wedding

What does not constitute an interesting headline: “Student at the University of Massachusetts” or “Student at the Isenberg School of Management.” These headlines may be accurate, but they are also generic and won’t distinguish you from your peers in or outside of Isenberg. Your headline should include keywords that highlight your career interests and biggest professional strengths, so you grab the recruiter’s attention and appear more often in candidate search results. Examples of strong headlines include: “Data-Driven Isenberg Senior Seeking a Full-Time Opportunity in Digital Marketing” or “Analytical UMass Operations and Information Management Major Pursuing Summer 2024 Manufacturing Internship”

Your summary, which normally appears directly below your LinkedIn “snapshot” (the box with your photo and headline), is one of the best ways to command the reader’s interest and express yourself as a compelling candidate. Think of it as a written version of your 30-second elevator pitch where you concisely market yourself as a valuable professional resource. 

Ideally, your summary should provide a glimpse into who you are as a person and your “why.” Write in first person narrative in order to give a sense of your voice and personality. Lead with an interesting “hook” or story about how you first became interested in your major in order to catch the reader’s attention. Separate your content into very short paragraphs in order to make it less dense and more readable, and don’t be afraid to be creative!

To reiterate, do not simply cut and paste your resume bullets into your work experience section. Like your summary, your work experiences should be written in first person narrative style to lend your own voice to the content. You should still emphasize your biggest accomplishments per job as you do on your resume, but on LinkedIn you can provide a more interesting account of exactly what you achieved, why it was important, and the challenges you faced along the way.

Each LinkedIn profile is assigned a unique URL that allows it to be accessed when entered into a web browser; yours can be found directly under your profile photo. Instead of allowing it to remain a randomly-assigned combination of numbers and letters, be sure to modify your vanity URL to something simpler and more memorable – ideally, some variation of your first and last name. This update will make for a more attractive vanity URL to include in your email signature, on your resume, or on a business card, and ensures recruiters can quickly access the qualifications of the right person.

Research which critical keywords are found consistently in job descriptions for the positions in which you are most interested and be sure to include those keywords in your profile. Don’t just include them in your Skills section; sprinkle them multiple times throughout your profile to increase the chance that it will be found via a recruiter’s keyword search.

Another advantage of a LinkedIn profile is the ability to embed one or more professional recommendations that can be immediately accessed by a recruiter. Your goal should be to have at least one or two brief recommendations from immediate supervisors or professors who can attest to your skills and strengths.

Finding Connections via LinkedIn

LinkedIn is a great tool for seeking out connections based on mutual career interests. This section explores the best way to build quality connections to add to your network.

Search for Isenberg alumni working in your desired industry/at your desired company

Use the advanced people search function (at the very top of your screen) to identify Isenberg alumni who currently work, or have worked, in your desired industry. Simply enter “Isenberg” into the school field and then select your desired industry. You can also use this strategy to search for alumni working at a specific company or those residing in a particular geography. You may ultimately decide to reach out to a few of these selected individuals to request an informational interview, which in turn will advance your knowledge and help grow your professional network.

If you are unable to identify Isenberg alumni working in your desired industry, remember that you can also search for UMass alumni (which is obviously a much larger pool).

Even if you are still a current student, you should immediately join two important alumni groups:

  • Isenberg School of Management, UMass Amherst, Official Alumni Group
  • University of Massachusetts (UMass) Amherst Alumni

Join groups

LinkedIn boasts approximately 2 million different groups that have been organized around various careers, professional interests, organizations, and industries. One of the biggest benefits of joining a LinkedIn group is that your membership provides you with the means to reach out to and connect with every other member of that group – this exponentially broadens your networking reach and ensures your credentials are reviewed by the greatest number of people possible.
How do you decide which other groups it would be beneficial to join? Try reviewing the profiles of alumni currently working in positions you admire and scroll down to the bottom to see in which groups they are involved. Or do an advanced group search on your desired topic, and the results will be sorted by the number of members currently in your network. Note, however, that you may not be able to join every group you’re interested in – some are “locked” and only allow individuals who meet specific criteria to join (ex. current investment professionals).

Personalize your request to connect

When you select the option to connect with someone, LinkedIn will offer you the opportunity to enter a short, personalized message with your connection request – always take this opportunity! Writing a personal message not only demonstrates that you have expended some degree of effort on your request, but it helps the other individual to remember exactly how they know you and why she should accept your request to connect. The tricky thing is that LinkedIn allows you a maximum of only 300 characters for this note, so this initial reach-out must be very concise:

Dear John,

I’m a junior Marketing major at Isenberg exploring a career in PR. I admire what you’ve accomplished in your role at McGovern Public Relations and wonder if you might be willing to speak with me briefly about your experience in this industry. Thank you for considering my request. 


Melissa Salva

Connect with recruiters as appropriate

LinkedIn’s advanced people search functionality makes it easy to identify recruiters, and even university relations staff members, at specific companies. But should you attempt to connect with them? If you have already met the recruiter at an on-campus event, you may certainly extend an invitation to connect. If you have not actually met the recruiter but you have a genuine interest in the company and are reasonably qualified for an opportunity there, then feel free to extend an invitation to connect – but definitely personalize your connection request and ensure that your LinkedIn profile is flawless and error-free (it reflects on you as strongly as your resume). Companies and recruiters may differ in their policies around whether or not to accept an invitation from someone they do not technically know – so don’t be insulted if your request is declined or ignored. 

Request an informational interview, but never a job!

When attempting to network with someone new, it is considered inappropriate to directly ask for a job or internship. Rather, your focus should be on building a personal relationship and learning as much as you can that might positively impact your career development or job search. 

It is, however, very appropriate to request a brief informational interview where you ask a prepared list of questions designed to advance your knowledge about a specific position, industry, or an individual’s own career path. Make sure to prepare thoughtful questions based on your research.

  • What aspects from your time at UMass did you find useful when beginning your career?
  • What are skills and personal qualities that are key to being successful in this position?
  • How has the field changed since you began in this position?
  • What are some of the important lessons you have learned throughout your career?
  • Are there any professional associations or networking groups that you would recommend joining?

In some cases, the person to whom you’re speaking will be impressed enough by your preparation, thoughtful questions, and communication skills that they will ask you for your resume afterward. In that case, you may definitely send it. 

Callout: Gamification Is Growing

Students should show up to informational interviews with the same professionalism and authenticity as a job interview. Check out The Interview Guide for tips on how to maintain executive presence when interviewing.

Always end your informational interview by expressing your sincere gratitude and asking if there is anyone else in their network they feel it would be beneficial for you to speak with, as this will allow you to continue growing your network with each meeting. Again, make sure to update your network tracker and send a follow-up within 24 hours.

group of students working together looking at laptops and notebooks

Remember that networking is a two-way street

A solid networking relationship involves giving and taking and is mutually beneficial. Keep this in mind and be sure to reach out to members of your network whenever you identify a potential opportunity to help them. For example, you may forward a helpful journal article or recommend an excellent speaker from a recent conference. These steps will help strengthen your relationships within your network.

Be grateful and follow through on any commitments you make

You never know when your paths will cross, or when that individual will be in the position of helping you professionally, so express your appreciation, follow through, and pay it forward!