Learn How To Build Customer Loyalty and Satisfaction

As a hospitality and tourism management major, at some point you’ll likely be in a customer-facing role. Learn the essential skills you need to succeed and stand out in your role!

Get started with the LinkedIn Learning course or view …

By Mary [uConnect]
Mary [uConnect] Customer Success Manager
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5 Entry-Level Jobs for Travel Lovers

Full disclosure: I've got the wanderlust, y'all. And a pretty serious case of it.

Maybe my itch would be scratched if I spent a little more time on the road. I love traveling, but many 9-to-5s, especially at the entry …

By Firsthand
We help applicants, students, job-seekers and professionals like you find the right career path using the power of firsthand experiences.
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A Deep Dive Into the Airbnb Interview Process

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Trying to get a job at Airbnb? Check out our Airbnb interview guides and resources:

Airbnb software engineer interview guide
Airbnb engineering manager interview guide
Airbnb product manager interview guide
Top Airbnb interview questions

Sneak …

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5 Careers That Let You Travel the World

You don't have to wait until you retire to travel the world. If you choose the right career, you'll be able to see the world while you earn a living. In fact, there are many career paths that support location …

By Firsthand
We help applicants, students, job-seekers and professionals like you find the right career path using the power of firsthand experiences.
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10 Essential Skills for a Career in Tourism and Hospitality

Read advice from CareerAddict.com on the skills you’ll need to succeed in hospitality and tourism management!

By Mary [uConnect]
Mary [uConnect] Customer Success Manager
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5 Essential Soft Skills for Careers in Hospitality and Tourism

Read this article to learn about the valuable soft skills needed for success in a career in hospitality and tourism!

By Mary [uConnect]
Mary [uConnect] Customer Success Manager
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Come browse free business attire at the Isenberg Suit Shop

Need to revamp your wardrobe for your upcoming summer internship or job? Come get free professional attire for internships at the Isenberg Suit Shop pop-up.  Net Impact Club and the Office of Career Success worked sorting donations of pre-loved business …

By Bruna Passos Amaral
Bruna Passos Amaral Vice President
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Student Spotlight: Kristin Anselmo, Hospitality & Tourism Management Major, Economics Minor, ’23


Q: OUTSIDE OF CLASSES, WHAT CLUBS/ACTIVITIES ARE YOU INVOLVED IN HERE AT ISENBERG/UMASS?

A: I am currently the co-secretary for our UMass chapter of Eta Sigma Delta, an international hospitality management honor society. In addition to this, Isenberg has recently …

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JC Penney Suit-Up Event

The JC Penney Suit-Up Event is a fantastic opportunity to purchase professional attire at a steep discount! To receive an extra 30% off Suit-Up Coupon, text GOUMASS to 67292. Purchases can be made online or in person from March 1st …

By Melissa Salva
Melissa Salva Executive Director, Undergraduate Employer Relations & Operations
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10 Ways to Maintain Job and Internship Search Momentum During Winter Break

If you have not yet secured a job or internship for next summer, you may be worried about fielding questions from family members during the holidays.

Isenberg’s Office of Career Success understands that you may be anxious about these conversations, …

By Melissa Salva
Melissa Salva Executive Director, Undergraduate Employer Relations & Operations
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